Welcome to EduPhotoSky. We are dedicated to safeguarding your privacy and ensuring that your personal information is managed securely. This Privacy Policy explains how we collect, use, and protect your personal information when you access our photography and videography courses and educational services.
1. Acceptance of Terms
At EduPhotoSky, we strive to provide high-quality photography and videography courses and educational services. We want you to be satisfied with your purchase. This Returns Policy outlines our procedures and conditions for requesting refunds or returns.
1. Refund Eligibility
Course Refunds: We offer a [number]-day money-back guarantee for our courses. If you are not satisfied with your course, you may request a refund within this period, provided that you have not completed more than 20% of the course content.
Refund Requests: To be eligible for a refund, you must contact us within 14 days of the course start date. Refund requests should be made via email or phone and must include your order details and reason for the request.
2. Non-Refundable Items
Completed Courses: Refunds are not available for courses that have been completed or if more than 20% of the course content has been accessed.
Digital Downloads: Once accessed or downloaded, digital course materials, including eBooks or video files, are non-refundable.
Special Workshops: Certain workshops or specialized courses may have different refund policies. Please refer to the specific terms provided at the time of enrollment.
3. How to Request a Refund
Contact Us: To request a refund, please contact our customer service team at:
Phone: +1 720-506-0947
Address: 680 Champa St, Denver, CO 80202
Provide Details: Include your full name, email address used for enrollment, order number, and a detailed explanation for your refund request.
4. Processing Refunds
Refund Timeline: If your refund request is approved, we will process the refund within [number] business days. Refunds will be issued to the original payment method used at the time of purchase.
Transaction Fees: Please note that any transaction fees incurred during the payment process may not be refundable.
5. Course Transfers
Transfer Requests: If you prefer to transfer to a different course instead of requesting a refund, please contact us. Transfers are subject to availability and may involve additional fees.
Eligibility: Transfer requests must be made within [number] days of the original course start date and may be subject to the terms and conditions of the new course.
6. Contact Us
If you have any questions or need assistance regarding our Returns Policy, please reach out to us at:
EduPhotoSky
Address: 680 Champa St, Denver, CO 80202
Phone: +1 720-506-0947